Action Technologies, Inc.
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Action University
Customer Support


Action Technologies' Services include consulting, education, technical support and customer resources.


Action offers consulting expertise based on our deep understanding of business process management, our 20 years of improving business processes for Global 1000 companies, and our in-depth knowledge of ActionWorks® products. Action consultants work with customers and alliance partners to create highly effective versions of our customers’ processes and reduce implementation costs and risks, while transferring the knowledge and skills to enable customers and partners to design and develop solutions themselves.

Action University

Action University offers hands-on courses that develop practical skills in the design, development, delivery, use, and support of our business process management applications. Action offers public courses held at Action Technologies’ facilities in California, web-based training modules, and private courses at customer and partner sites.

Customer Support

Technical Support

Action Technologies provides web, telephone, fax and email technical support from 8 A.M. to 5 P.M. Pacific Time, excluding holidays and weekends.
   Telephone: 1.510.899.9940
   On-line: Please use the Inquiry Form and select Tech Support in the "Route to Department" field.

Action resellers also provide support to their customers locally.

Customer Resources

Customers can log in to Customer Resources (Account ID and Password Required) to access information and tools to help understand the value of Business Process Management and to more effectively implement, use, and support ActionWorks.

Need a user account and password for Customer Resources?
Request a Customer Account ID and Password

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ActionWorks, the Action Technologies business process analysis and redesign methodology, and the Business Interaction Model are protected under US Patents 6,073,109; 6,058,413; 5,734,837; 5,630,069; and 5,208,748