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ActionWorks® Business Process Management Suite

The ActionWorks Business Process Management Suite ActionWorks is the award-winning, comprehensive Business Process Management (BPM) software suite specifically designed for creating and managing knowledge-worker-driven business processes, those dependent on the knowledge, experience, intelligence, judgment, and creativity of people.

No less an authority than Peter Drucker, citing the fifty-fold increase in manufacturing-worker productivity in the 20th Century, says,
“The most important contribution
 management needs to make in the
 21st Century is similarly to increase
 the productivity of knowledge work
 and the knowledge worker.”
Knowledge workers interact—ask, negotiate, perform, and evaluate—to determine what to do, by when, and by whom. Understanding, analyzing, redesigning, implementing, and continuously improving such high-value processes require a different way of thinking that yields enormous increases in speed and quality, and decreases in costs.

Our leading global customers use ActionWorks to analyze, redesign, implement, and continuously improve their most crucial operations, producing dramatic increases in knowledge-worker productivity by reducing the time and cost of business processes by 40-60%, while typically generating returns of more than 300%. Based on our patented system for negotiating and managing commitments, ActionWorks inherently provides the most powerful technique for ensuring the success of a process—the personal commitment of individuals to get a job done.

ActionWorks benefits from Action Technologies’ twenty years of process management experience and application development. The ActionWorks suite consists of our ActionWorks Business Process Manager and add-on Applications and Templates that extend process management capabilities into specific applications. Of course, customers and their consultants also develop their own applications and templates using ActionWorks Builder, integration support, and our Software Development Kit.

System Requirements

Server Software requirements
  • Windows 2000/2003 Server with latest service pack
  • *Dual-Core Systems require Windows 2003 Server
  • Microsoft SQL Server 2000 with SP3 or latest service pack
  • Microsoft Internet Information Server (IIS) 5.0
  • E-mail notifications require access to an SMTP server
Client Software requirements
  • Microsoft Windows IE 5.5 browser or later
Server Hardware recommendations
  • 2 GHz Pentium 4 processor or better
  • 1 GB RAM or more
  • 12 GB HD recommended
  • At least 800 MB free disk space

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ActionWorks, the Action Technologies business process analysis and redesign methodology, and the Business Interaction Model are protected under US Patents 6,073,109; 6,058,413; 5,734,837; 5,630,069; and 5,208,748