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	Digital Six Sigma Integrating continuous improvement with continuous change and continuous learning Workflow is Just a Pi Process A breakthrough in the representation and execution of business processes inspired by the Pi Calculus, and enabled by new Business Process Management Systems (BPMS)
	Shifting to Business Process International Truck and Engine boosts productivity, reduces defects and cycle times after "paving the cow path" with automated business processes
	Bill Welty speaks out about Negotiation… Negotiation is critical because it clarifies and focuses attention on the deliverable. … and Commitment Commitment is Key to Accountability
	Separating the Pretenders from the Contenders Will the real business process management systems please stand up?
	Action Tech In Action: Enhancing BPM Ware Facilitates all the different ways that people work together, including processes, projects, collaborations and ad hoc interactions. Action Tech's BPM Solutions In Action For Memphis-Area Gov't Deployment of ActionWorks for the Shelby County Commission “has already generated significant benefits” for the Memphis-area regional government. Action Technologies Takes Action: Upgrades BPM Suite The industry’s first software package that gives companies the structure to manage dynamic decision-driven processes through process maps and the flexibility to handle exceptions that inevitably occur in such processes. Action Tech Takes Some: Web Services-Enables Flagship Ware Web Services make it easier for business software applications to talk with each other by allowing programs to connect, regardless of platform.
	ActionWorks 5 named to list of Trend-Setting Products of 2003 ActionWorks 5 decision-process management solution incorporates the elements of human interaction in the model. Solutions in practice: Transportation pulls it all together The division has now automated 20 business processes and cites some impressive results: a productivity increase of 30%, reduced cycle time of 60% to 75%, and reduction in development costs of 50% to 70%. Action Technologies partners with Corticon The Corticon business rules engine Decision Platform supports ActionWorks business process management software package.
	Redefining 'Value' Key to IT Recovery ActionWorks works the way knowledge workers do by readily accommodating the constant negotiations (over shifting deadlines, project assignments, task interruptions, etc.) that characterize business life.
	Read Peter J. Denning's articles "Without commitments, most coordination   fails, and without coordination, most goals   cannot be achieved."
	Managing Trust and Commitment in Collaborative Supply Chain Relationships Bill Welty, Irma Becerra-Fernandez Communication of the ACM, June 2001/Vol.44, No.6
	Workflow: 'Unsung Hero' John H. Sheridan IndustryWeek, July 5, 1999
	Workflow system may save Lockheed Martin $1M Roberta Fusaro ComputerWorld, November 2, 1998